Workplace Mediation Brisbane

Workplace Conflict & Mediation - Brisbane

Get on the front foot with workplace conflict. It is tempting to ignore negative behaviours rather than address them, but avoidance, or hoping things will get better by themselves can significantly worsen the negative impact on the organisation and its people.  Serious workplace conflict calls for proactive involvement, upfront communication and followed by reinforcing expectations - all of which can reduce the likelihood of a conflict escalating beyond the point of resolution.

Our consultants analyse conflict on a case by case basis, ensuring a holistic view is taken, before crafting a plan to recommend and implement the most appropriate ways forward including:

• workplace mediation

• multi-party facilitation

• conflict coaching for leaders of individuals

• tailored training initiatives.

Before Recommending A Mediation

Lighthouse Relationships has a specialty in mediating workplace conflict.  We design our approach to meet your workplace’s needs. As each conflict is unique, we speak with each party involved—staff members in dispute, their managers, as well as your HR professionals—before facilitating a mediation session. We pinpoint the issues at the heart of the conflict, and determine the likelihood mediation being successful, then discuss these findings with managers and HR before moving to mediation.

At every stage we focus on your needs, and those of all personnel involved in the conflict. By understanding each individual’s perceptions and emotional state, we tailor a mediation session that respects the individual circumstances, allowing critical issues to be placed on the table, and enabling everyone to work together to solve their shared problems.